Frequently Asked Questions


Do I need an International Drivers License (IDL)?

Cosmos Cars Corfu recommends you supplement your local driver's license with an International Drivers Permit. An IDL is written in 10 languages and serves as an officially recognized translation of your local driver's license in over 150 participating members of the United Nations. Your IDL should always be accompanied by your valid local driving license. The UN itself does not issue driving permits, but use authorized travel associations to administer the service. A passport-size booklet is administered verifying that the motorist has a valid driver's license from his/her permanent place of residence. In reference to travellers from the US, Canada, Australia, South Africa, etc. a driver's license from these locations is acceptable by Cosmos Cars Rent a Car, however, the Greek Police do not accept these licenses independently, and so you are required that your driver's license must be accompanied by a valid International Drivers permit. You are required for your driver's license to be accompanied by a valid International Drivers permit.

What kind of rentals do you have in your fleet?

Cosmos Cars offers a wide variety of vehicles. We offer economy, compact, intermediate, automatic transmission, full-sized and luxury cars and minivans.

When I pick up the car what do you require of me?

When you pick up your car, you will need to: (1) Show a valid driving license and any form of ID if required. (2) Sign the Legal Rental Agreement to accept the standard Cosmos Cars rental terms and conditions, and insurance coverage. (3) Leave an imprint of your credit card.

What does CDW (Collision Damage Waiver) cover, please explain it in detail?

CDW protects the renter against the cost of repairing or replacing the rented vehicle if damages occur during the rental period. CDW, however, is not a full insurance package and it does not relieve the renter 100% of the responsibility for the rental, there are limitations. The driver can limit his/her responsibility for his share of any damage to the rented vehicle during the rental period. Collision Damage Waiver will apply provided the renter is listed on the Cosmos Cars /Customer contract. Regardless of whether the renter has confirmed acceptance of CDW, the renter is liable for any damage or for the replacement of tires, mirrors, wheels, windows, ship/ferry transportation and underneath the car. If you choose to decline the provided insurance coverage, you will be responsible for damage or theft of the Cosmos Cars vehicle. Cosmos Cars Rent a Car does offer a full insurance protection (F.D.W)package at an extra charge.

What does TP (Theft Protection) cover, please explain in detail?

Theft Protection Coverage (TPC) relieves the renter from almost all financial responsibility for loss of or damage to the Cosmos Cars vehicle by or following theft attempted theft or vandalism, but does not cover stolen personal contents. If you decide to decline TPC you will be responsible for the cost of the repairing or replacing the lost or damaged Cosmos Cars vehicle. TPC has a standard deductible of 300 Euro (€) for all car excluding category LDAR. TPC does not include coverage for personal artifacts.

What is the minimum age requirement?

The renter and any associated additional drivers must be a minimum of 23 years of age for all car categories. Each driver must present a valid driver's license in her/his name that has been held for a minimum period of one year. Please review the International Drivers permit section for details concerning foreign licenses.

Where is your main office located?

Cosmos Cars Rent a Car main office is located in the resort of Agios Georgios South, servicing all Corfu Island.

Can I rent additional accessories?

There are many options and accessories available to help make your trip safer, more comfortable and enjoyable. From mobile phones to baby seats, snow chains, bike racks and roof racks, Cosmos Cars offers a variety of special equipment to make you travel easier. Ask an Cosmos Cars representative for assistance or include your requests in the reservations form.

What is your refueling policy?

A full tank of gas is supplied with every rental upon delivery. Cosmos Cars does not have a refuelling service charge, however the gasoline consumption is payable by the renter. May we suggest all rentals be returned with a full tank of gas in order to simplify the return process of the vehicle.

Do you offer vehicles for handicapped drivers?

Cosmos Cars Greece is working on accommodating handicapped drivers. We have successfully worked with the speech-impaired; however, we do not have vehicles available to facilitate individuals with kinetic disabilities. For more information or requests for individuals with special needs, please do not hesitate to contact us with your needs.

What is offered in your rental rates and please explain the difference between a Basic rate and an All-Inclusive rate?

Basic rates include unlimited kilometres, mandatory public liability insurance, fire insurance and the value added tax of 23%. Inclusive rates include unlimited kilometres, mandatory public liability insurance, fire insurance, collision damage waiver (CDW) insurance with a non-waivable deductible, theft protection (TP) and the value added tax of 23%.

What should I do if I am involved in an accident?

In the event of an accident, if the collision involves bodily injury you must report the accident to the local police (the police will visit the accident location for an examination of the statements) from where the accident occurred. The driver must complete and file any accident reports required by local or state authorities. In addition, the driver is required to complete a Cosmos Cars accident report for insurance purposes. This report is for both parties' protection, and is particularly important if you have purchased a waiver of damage (CDW). Be aware that statements you make may be made a permanent part of the accident report. It is important to be truthful and accurate as your statements may be used in legal claims.

What should I do if my vehicle breaks down?

In the event of a rental breakdown please contact Cosmos Cars at +30 22620 52306, +30 6948 887 607 or +30 6944 576 465 so that an immediate road assistance is provided. Be aware of your location as you will need to communicate this to the assistance service provided.

Can I add an additional driver?

The minimum age and driver’s license requirements for the renter also apply to the additional driver. There is no additional driver fee for up to one extra driver. For every additional driver a 2.00 Euro (€) daily fee applies. All additional drivers will be covered under the insurance coverage.

How do I make a reservation?

Rental quotes: By using our on-line reservation form and also take advantage of our internet-only specials. Fill in your request and details in the form and you will get a rental rate quote along with the terms-conditions and insurance coverage's of the offer, through the system. The process is clear-cut and is completed with the least amount of hassle.

How do I change, review or cancel my reservation?

You can change, review or cancel your reservation on-line via e-mail. To change any aspect of your reservation after receiving a confirmation e-mail, please contact Cosmos Cars at info@corfuairportcarrentals.com. Please remember that changing the dates, location, type and class of vehicle may change the rate of your reservation. There is no charge for canceled or changed reservations. If you make a cancellation please do so 72 hours prior to scheduled rental pick-up time. We appreciate your professional courtesy.

How do I extend my rental?

To extend your rental please contact Cosmos Cars at +30 22620 52306, +30 6948 887 607 or +30 6944 576 465 prior to your arranged rental return date. Any changes in your rental return date may change the rate. There is no extra fee for extending your rental. If in the event you wish to extend the rental period please do so in time so as to help ensure that all other customers will have their reserved car available upon their arrival. If in the case the specific rental is needed, a replacement vehicle will be arranged.

What is the standard rental period and what time do I have to return the car?

A standard rental day is calculated on a 24-hour basis. Similarly, the charges for optional insurance and waivers are applied on a 24-hour basis. Returning the car after or even before the designated time might affect the rate quoted. We do give a two-hour period with no extra charge.

What is the minimum rental period?

The minimum rental period (for pre-booked only) is 3 days. In the event a client has the rental for 1 or 2 days and requests to return it, a three-day minimum rental rate will be charged.

Do I need a commercial license for a minivan rental?

No, a commercial driver's license is not needed for renting a minivan. The minivans available from Cosmos Cars require a standard driver's license.

What is the policy for one-way rentals?

One-way rentals are not provided by Cosmos Cars. All rentals must be returned to the region of Corfu.

How can I resolve a problem with my Cosmos Cars rental?

Cosmos Cars Rent a Car prides itself for offering high level customer service. Our workforce consists of individuals who have a lifelong background in the car rental industry and know how important it is for drivers to have Cosmos Cars as a reliable partner when travelling, especially in unfamiliar cities! Our staff is dedicated to making all stages of the rental process friendly and efficient. All members of the staff work with the utmost professionalism. If any difficulties should arise as a result of your rental, please contact our main office for resolution. Please contact Cosmos Cars Car Hire at info@corfuairportcarrentals.com or direct at +30 22620 52306, +30 6948 887 607 or +30 6944 576 465.

Can I transport the rental on a ferry boat to mainland or another island?

An advance written authorization from Cosmos Cars Greece is required. You may request the document when you make your reservation; you will receive the document at the time of arrival/delivery.

What is Cosmos Cars 's policy regarding one-way rentals between countries in Europe and travel through Europe?

Cosmos Cars does not offer a one-way rental program between European countries. It is strictly forbidden to travel outside Greek borders with an Cosmos Cars rent a car.

How do I receive the rental car upon arrival at the Corfu International Airport?

Upon landing at Corfu International Airport you will reclaim your baggage and exit to Immigrations for passport control (not required for passengers traveling from Intra-Schengen Countries). You will exit from one of the two main terminals Terminal A (Extra-Schengen) or Terminal B (Intra-Schengen) into the Arrival Hall (greeting area). Your surname will be posted on an Cosmos Cars Rent a Car Reservations sign whereby a representative of Cosmos Cars will assist you with your rental. Check out will be done directly from the Airport and will take no more than 5 minutes for you to be on your way.

Why am I being charged a 20 Euro surcharge?

Whether it be a holiday, a distant location or an odd hour, Cosmos Cars Rent a Car, makes it possible for you to receive your rental on time and at the destination you request. This service has a surcharge of 20 Euro that is added to your total rental amount. All after-hour surcharge funds are distributed amongst the individual employees that work overtime to make sure that you are satisfied and encounter the least amount of hassle possible during your rental experience. This charge is clarified prior to confirming your reservation.

Does Cosmos Cars Rent a Car have a counter at the Airport?

Our airport location operates off-terminal at a nearby location. Rent a car companies with counters at the airport terminal require a time consuming shuttle trip to take you to their car lot. By operating our rental counter off terminal, Cosmos Cars has greatly reduced costs (for example: "no charge" 13% airport tax), and this reduction is then passed along to you. When you confirm your reservation, you will receive a rental confirmation by e-mail with instructions and further contact information. We serve you with a "no" waiting policy 24- hours every day. We bring the rental to you! We do not have time consuming shuttle trips or long walks and waiting to receive your rental. We have your convenience in mind!

If I make a reservation at this site, what charges do I incur and does Cosmos Cars require a Credit Card for confirmation?

This website will require you to post what payment method you will decide to follow. Total charges appear on your reservation and booking confirmation. There will be no surcharges what so ever applicable. When you arrive at your rental destination, you will complete the financial transaction with an Cosmos Cars Car Hire representative for your total balance. Credit Card will always be asked for security of the vehicle during rental period, and excess policies if applicable.

What is your vehicle hold policy?

Cosmos Cars will hold a reservation for 90 minutes after the reserved time specified by the client. After this time the reservation will be considered cancelled and marked as a No Show. If your delay is due to airport procedures, (lost baggage etc.) Please make sure to notify Cosmos Cars Car Hire Ltd. so that the reservation will be considered active (for example a text message on emergency mobile, a call in our office, and so forth).

How can I ensure I receive the best rate available?

After you've shopped around the market, we are confident you will find that Cosmos Cars offers some of the most competitive rates offered by any car rental company. In fact "We Guarantee Our Best Rates"! We modify your reserved rental rate according to current rates displayed in our website. What this means is that saving will be passed on to you as you will always receive our most current and economical rates even if the rate has been confirmed. Of course the rental rate will only change as our rates become more economical.

Do I need a Credit Card in order to rent a car?

A valid credit card in the name of the renter and any associated extra drivers must be presented at the start of the rental period. Cosmos Cars does not accept debit cards, checks or cash cards as credit identification. Charges that have incurred during the rental period such as, the non-waivable excess due to damage to or loss of the rented vehicle and any administrative sanctions will be charged to the credit card.

Cosmos Car Hire Corfu Cosmos Cars, Car Rental Company, Corfu Airport 49100 & Agios Georgios South Corfu, 49080, Greece
Email: info (at) corfuairportcarrentals.com - Phone: +30 26620 52306 - mobile: +30 6948 887 607 - mobile: +30 6944 576 465
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